WebCallbackCX
Schedule Callbacks from WebMessenger

WebCallbackCX allows your customers to schedule callbacks directly from WebMessenger or a callback launcher icon placed anywhere on your website. Simple to install and highly configurable, WebCallbackCX can be quickly added to your websites to make contacting you even easier for your customers.

Features

• Adds a callback button directly to WebMessenger.

• Webpage integration available via a floating callback launcher button.

• Fully customizable callback form.

• Displays estimates wait time.

• Supports adding a "subject" drop-down field that integrates with your Genesys queues to add the callback to the correct queue.

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